I was overall satisfied with the facility. Awesome counselors.
Former Client
Blair was a Hell of a staff member. Jillianne was also a Great staff , Steve, Georgie, etc.
Former Client
I think it was good here
Former Client
Staff made all the difference in the world
Former Client
I don't feel like anything needs improved my needs were met to my satisfaction.
Former Client
Great caring staff, would recommend to anyone seeking help.
Former Client
As far as staff here at Linesville they are amazing! Anyone I know needing help I would recommend Alpine Springs too.
Former Client
Nurses were wonderful
Former Client
I had a great experience here and learned a lot! I love all the staff here I will miss you all!! Thank you very much.
Former Client
I loved it here! Thank you!!
Former Client
Did great! Staff was very nice
Former Client
Facility and program were excellent in integrating new sober activities. All the staff as well as my supportive peers were especially valuable. Positive atmosphere!
Former Client
Wonderful people and group of people. Steve and Georgie you too are exceptional people as all of you are.
Former Client
You are all great and helped me very much. You will be missed! Thank you 🙂
Former Client
The workers who know about addiction first hand; it was very valuable to me. Thank you for everything!
Former Client
Amazing staff. Recommend this place to anyone! Made detox more comfortable.
Former Client
The staff on duty are awesome! Thank you so much! God Bless you all
Former Client
So I'm very happy an extremely grateful for everything the staff has done for me and my recovery.
Former Client
Your staff is wonderful. Very caring and professional. They Rock.
Former Client
Nursing staff was great.
Former Client
Blair and Shane were great!
Former Client
Give Blair a raze!!
Former Client
The staff here really care and truly understand you. It is what you make it, so get it!
Former Client
The staff are very personable. I was made very comfortable. (detox)
Former Client
Staff were very helpful in helping me feel confident in my recovery
Former Client
This place is awesome. They do care about you, and feed you, and help you to stay focus and in-check. Also treat you like family... God bless you all you're like a family to me..
Former Client
I will tell my family and friends how great it was at Alpine Springs. My peers and the staff here were especially valuable. I really learned a lot and am very grateful to have been apart of this program.
Former Client
The staff here were very knowledgeable in recovery and helpful tips were given to help guide my way
Former Client
Can't thank this place enough for helping me the way it has!! I will always recommend it and always be forever greatful for everything I was helped with!! thanks again!! Once again I had a great stay and the staff help me a lot!! Cansas...I owe you!! Thanks so so much for real!!
Former Client
Everything. The staff and activities are great. It didn't even seem like rehab!
Former Client
All staff was very supportive and helped me find the humility to go through treatment again
Former Client
It was great. Would not change a thing. (detox)
Former Client
I could not have had a better place to start my recovery. THANK YOU ALL!
Former Client
Everything here is the best yet so far. I thank you for helping me get my life back and support
Former Client
Everything was especially valuable! I would recommend this facility to anyone and everyone!
Former Client
Thank you God bless you.
Former Client
The second shift staff were amazing assets to my stay. A plethora of recovery knowledge!
Former Client
Everything has been off because of the Corona Virus, but the staff has done an amazing job with what they were left with.
Former Client
The staff and peers were very knowledgeable about recovery. The staff was very welcoming and involved in treatment care. The group meetings were great!
Former Client
Super. Alpine Springs is A OK
Former Client
Its fine as is, definetly keep Georgie and Stephanie.
Former Client
The staff was great and caring. Tech Steve is the best. Heather, Ken, Blair, Georgie, and Steph were great too.
We welcome individuals who satisfy the
following requirements:
You are over 18 years of age
You are chemically dependent upon drugs/alcohol
You are able to perform a reasonable level of self-care, including; eating, grooming and maintaining orderliness in your living quarters
You express motivation and a willingness to live in a treatment environment and pursue a sober life.
INPATIENT care Admission Guidelines
We welcome individuals who satisfy the
following requirements:
You are over 18 years of age
You are currently sober – no longer chemically dependent on drugs/alcohol.
You are willing to follow a treatment plan developed by you and your counselor.
INITIAL CALL
Alpine Springs recognizes that asking for help is an important starting point of your recovery, and we are here to help night or day. To help ease any concerns about the initial phone call, we want you to know our phone calls are never recorded, and always remain 100% confidential. We will ask you a few questions when you call to better assess your situation. After reviewing your assessment, our experienced staff will determine the most appropriate level of care for you or your loved one.
QUESTIONS YOU MIGHT EXPECT
Here are some of the questions to expect us to ask about the client when you call:
What current issues prompted the phone call?
Does the individual have any previous treatment history?
Does the individual have a co-occurring disorder that requires treatment at a residential level of care or a partial hospitalization level of care?
Does the individual have an insurance policy to cover treatment?
SCHEDULING OF ADMISSION
Once the admissions coordinator has gathered the appropriate information, the next step is to schedule the client for admission as soon as possible. The admission date and time is offered seven days a week, and we can pick the client up!
COORDINATION OF TRAVEL
Patients travel to Alpine Springs from all over the tri-state area. From the time a potential client calls our facilities, we begin working with them and their family to begin the recovery process on an individualized basis. We can assist with travel arrangements or they can arrange for their own travel to our facilities.
Since discharge dates fluctuate based on the completion of a client’s personalized program, the staff can help make return transportation plans as well.
CHECKING IN
Clients are met by a staff member who will escort them to the appropriate Alpine Springs facility and begin the paperwork process. All consent forms and release information along with financial paperwork is discussed and any questions are answered. A medical assessment follows, and the client is assisted through the check-in process by a residential coordinator on hand to answer any questions about rules and regulations. The staff is also here to help with family medical leave paperwork and can communicate with a client’s personal doctor, job supervisor, lawyer or probation officer when necessary. In most cases, this is all handled in the first 24 hours of a client’s stay.
VERIFYING YOUR BENEFITS
Prior to your arrival, our staff will verify your health insurance and discuss any out-of-pocket expenses you may incur depending on your coverage. Out-of-pocket expenses may vary depending on your policy, but our admissions coordinator will contact your insurance company directly to determine the appropriate level of care for you or your loved one.
