Alpine Springs Linesville, LLC (“Alpine Springs,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, and communications.
Alpine Springs provides services exclusively to adults age 18 and older.
1. Information We Collect
We may collect the following types of information from individuals age 18 or older only:
Personal Information
- Name
- Phone number
- Email address
- City and state of residence
- Insurance-related information (when voluntarily submitted)
Health Information
When you contact us regarding treatment or services, you may voluntarily provide health-related information. Any Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the site
- Referring website URLs
This information is collected using cookies, analytics tools, and similar technologies.
2. How We Use Your Information
Information collected from adults age 18 and older may be used to:
- Respond to inquiries and requests for treatment information
- Verify insurance coverage and eligibility
- Communicate regarding admissions and services
- Improve website performance and user experience
- Conduct analytics and marketing efforts
- Comply with legal, regulatory, and accreditation requirements
We do not sell your personal information.
3. HIPAA & Health Information
Alpine Springs Linesville, LLC is a covered entity under HIPAA. Any Protected Health Information (PHI) voluntarily provided by individuals age 18 or older is:
- Used solely for treatment, payment, and healthcare operations
- Stored securely using administrative, physical, and technical safeguards
- Disclosed only as permitted or required by law
Patients may request a copy of our Notice of Privacy Practices (NPP) for additional details regarding the use and disclosure of PHI.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Analyze website traffic and usage patterns
- Improve functionality and user experience
- Measure marketing and advertising effectiveness
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Third-Party Services
We may use trusted third-party service providers, including but not limited to:
- Website hosting and security providers
- Analytics services
- Advertising and marketing platforms
- Secure form and communication tools
These third parties are permitted to access information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security protections.
6. Data Security
We maintain reasonable and appropriate administrative, technical, and physical safeguards to protect personal information, including:
- Encrypted data transmission
- Secure servers and access controls
- Limited internal access to personal data
While we take reasonable steps to protect information, no method of transmission or storage is guaranteed to be completely secure.
7. Your Rights & Choices
As an adult user (18+), you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal data where legally permissible
- Opt out of non-essential marketing communications
Requests may be submitted using the contact information listed below.
8. Age Restriction – Adults Only (18+)
Alpine Springs Linesville, LLC provides services exclusively to individuals 18 years of age and older.
Our website, communications, and services are not intended for minors, and we do not knowingly collect personal information from anyone under the age of 18.
If we become aware that information has been submitted by an individual under 18, we will take reasonable steps to delete such information promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.