Privacy Policy

Alpine Springs Linesville, LLC (“Alpine Springs,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, and communications.

Alpine Springs provides services exclusively to adults age 18 and older.


1. Information We Collect

We may collect the following types of information from individuals age 18 or older only:

Personal Information

  • Name
  • Phone number
  • Email address
  • City and state of residence
  • Insurance-related information (when voluntarily submitted)

Health Information

When you contact us regarding treatment or services, you may voluntarily provide health-related information. Any Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on the site
  • Referring website URLs

This information is collected using cookies, analytics tools, and similar technologies.


2. How We Use Your Information

Information collected from adults age 18 and older may be used to:

  • Respond to inquiries and requests for treatment information
  • Verify insurance coverage and eligibility
  • Communicate regarding admissions and services
  • Improve website performance and user experience
  • Conduct analytics and marketing efforts
  • Comply with legal, regulatory, and accreditation requirements

We do not sell your personal information.


3. HIPAA & Health Information

Alpine Springs Linesville, LLC is a covered entity under HIPAA. Any Protected Health Information (PHI) voluntarily provided by individuals age 18 or older is:

  • Used solely for treatment, payment, and healthcare operations
  • Stored securely using administrative, physical, and technical safeguards
  • Disclosed only as permitted or required by law

Patients may request a copy of our Notice of Privacy Practices (NPP) for additional details regarding the use and disclosure of PHI.


4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns
  • Improve functionality and user experience
  • Measure marketing and advertising effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.


5. Third-Party Services

We may use trusted third-party service providers, including but not limited to:

  • Website hosting and security providers
  • Analytics services
  • Advertising and marketing platforms
  • Secure form and communication tools

These third parties are permitted to access information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security protections.


6. Data Security

We maintain reasonable and appropriate administrative, technical, and physical safeguards to protect personal information, including:

  • Encrypted data transmission
  • Secure servers and access controls
  • Limited internal access to personal data

While we take reasonable steps to protect information, no method of transmission or storage is guaranteed to be completely secure.


7. Your Rights & Choices

As an adult user (18+), you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where legally permissible
  • Opt out of non-essential marketing communications

Requests may be submitted using the contact information listed below.


8. Age Restriction – Adults Only (18+)

Alpine Springs Linesville, LLC provides services exclusively to individuals 18 years of age and older.

Our website, communications, and services are not intended for minors, and we do not knowingly collect personal information from anyone under the age of 18.

If we become aware that information has been submitted by an individual under 18, we will take reasonable steps to delete such information promptly.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


Messaging Terms & Conditions

AlpineSpringsRehab | 226 W Erie St Linesville PA US 16424-9214

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from AlpineSpringsRehab. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with AlpineSpringsRehab. AlpineSpringsRehab reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. AlpineSpringsRehab also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from AlpineSpringsRehab again, just sign up as you did the first time and AlpineSpringsRehab will start sending messages to you again.

Info

For support regarding our services, email us at admissions@alpinespringsrr.org or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from AlpineSpringsRehab, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at admissions@alpinespringsrr.org. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://alpinespringsrehab.com/privacy-policy/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.